Warranty Information

ProKitchen Warehouse

Warranty & Support

Every brand we carry stands behind its equipment differently. Find your brand below for coverage terms and the right place to file a claim.

Dukers Migali Quantum Vortex

Dukers

Coverage varies by product line

Dukers backs its refrigeration and cooking equipment with tiered warranty terms based on product category, from stainless refrigeration down to gas equipment.

Dukers — Warranty Terms
Stainless Refrigeration
3-Year Warranty
Merchandisers
2-Year Warranty
Gas Equipment
1-Year Warranty
Direct to Dukers
Customers needing support or warranty claims should contact Dukers directly through their Warranty Service Request page.
Dukers Contact Us 3-Year Stainless Refrigeration Terms (PDF) 2-Year Merchandiser Terms (PDF) 1-Year Gas Equipment Terms (PDF)

Migali

Claims handled by Migali

Migali manages its own warranty registration, compressor claims, and freight damage claims directly through its support team.

Migali — Support Channels
Warranty / Service
Call (856) 963-3600, ext. 1010
General Support
Call (800) 852-5292
Registration
Register new equipment online before filing a claim
Direct to Migali
Customers needing support or warranty claims should contact Migali directly through their Customer Support page.
File a Warranty Claim Warranty Registration Warranty Compressor Request Freight Claims & Shipping Damages Parts

Quantum

Claims handled by ProKitchen Warehouse

Quantum commercial equipment includes warranty protection designed for professional kitchen environments.

Quantum — Warranty Terms
All Quantum Products
1-Year Parts & Labor Warranty
Compressor
5-Year Compressor Warranty
Covers replacement parts only. Labor, installation, and service costs are excluded unless otherwise stated.

Vortex

Claims handled by ProKitchen Warehouse

Vortex commercial equipment is backed by warranty coverage to provide confidence and support after your purchase.

Vortex — Warranty Terms
All Vortex Products
1-Year Parts & Labor Warranty
Compressor
5-Year Compressor Warranty
Covers replacement parts only. Labor and related service expenses are not included unless specifically approved under warranty terms.

Quantum & Vortex

Filing a claim

For support or warranty claims on Quantum and Vortex equipment, contact ProKitchen Warehouse directly. Have the following ready before you reach out — it lets us move your claim along faster.

  • 01Order number or proof of purchase
  • 02Equipment model number
  • 03Serial number
  • 04Description of the issue
Contact ProKitchen Warehouse
Dukers and Migali warranty terms, contact details, and coverage are set by each manufacturer and subject to change — always confirm current terms directly with the brand.

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